Personal Data Protection Notice (KVKK)

Last Updated: August 8, 2026

This Personal Data Protection Notice has been prepared by Dr. Mery in accordance with Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") in order to inform website visitors, customers, prospective customers, business partners, suppliers, representatives, and other individuals whose personal data may be processed by Dr. Mery.

Dr. Mery places great importance on the protection, confidentiality, and lawful processing of personal data. Personal data is processed only for legitimate and specified purposes, in accordance with the principles set out under KVKK and other applicable legislation.

1. Data Controller

Within the scope of KVKK, Dr. Mery acts as the data controller with respect to personal data collected and processed through its website, communication channels, business activities, customer relations, and related operations.

Data Controller:
Dr. Mery
Izmir, Bornova, Türkiye

Phone:
+90 532 215 28 39

WhatsApp:
+90 542 315 28 98

E-mail:
info@drmeryshoes.com

2. Personal Data We May Process

Depending on your relationship and interaction with Dr. Mery, the following categories of personal data may be processed:

Identity information, such as name and surname
Contact information, such as telephone number and email address
Location information, where voluntarily provided or technically generated
Customer communication and request information
Product enquiry information
Company and business information, where applicable
Transaction and commercial communication information
Website usage and navigation information
IP address and technical connection information
Browser, device, operating system, and language information
Cookie and similar technology identifiers
Information voluntarily provided through contact forms, email, telephone, or WhatsApp

The categories of personal data processed may vary depending on the services used and the nature of your interaction with Dr. Mery.

3. Special Categories of Personal Data

Due to the nature of orthopedic, diabetic, comfort, and condition-specific footwear, individuals may occasionally choose to provide information concerning their health, medical condition, foot structure, or similar matters.

Such information may constitute special categories of personal data under applicable legislation.

We encourage users not to provide health or other sensitive personal information through general website forms, email, or other communication channels unless it is necessary for the relevant request.

Where special categories of personal data are processed, Dr. Mery applies the additional legal and security requirements stipulated under KVKK and applicable legislation.

4. Purposes of Processing Personal Data

Personal data may be processed for purposes including:

Responding to customer and prospective customer enquiries
Providing information about products and services
Managing customer communication
Processing requests submitted through the website
Managing sales and after-sales processes where applicable
Managing customer satisfaction processes
Managing business relationships with customers, suppliers, and business partners
Maintaining website functionality and security
Detecting and preventing unauthorized access or fraudulent activity
Improving website performance and user experience
Conducting analytics and statistical reporting
Managing commercial communications where legally permitted
Fulfilling legal and regulatory obligations
Responding to requests from authorized public institutions
Establishing, exercising, or protecting legal rights
Managing accounting, administrative, and operational processes

5. Legal Grounds for Processing

Personal data is processed in accordance with the conditions and principles set out under Articles 5 and 6 of KVKK and other applicable legislation.

Depending on the circumstances, personal data may be processed where:

The data subject has provided explicit consent
Processing is expressly provided for by law
Processing is necessary for the performance or establishment of a contract
Processing is necessary for compliance with a legal obligation
Personal data has been made public by the data subject
Processing is necessary for the establishment, exercise, or protection of a legal right
Processing is necessary for the legitimate interests of the data controller, provided that the fundamental rights and freedoms of the data subject are not harmed
Another lawful processing condition under KVKK applies

6. Methods of Collecting Personal Data

Personal data may be collected through channels including:

Website contact forms
Email communications
Telephone communications
WhatsApp communications
Customer enquiries
Commercial correspondence
Business and contractual relationships
Website cookies and similar technologies
Analytics and technical systems
Server and security logs
Information provided directly by the data subject

Personal data may be collected through automated or non-automated means depending on the relevant communication channel and business process.

7. Transfer of Personal Data

Personal data may be shared with authorized third parties only where necessary and permitted under KVKK and applicable legislation.

Recipients may include:

Authorized employees and representatives
Website hosting and infrastructure providers
IT and technical service providers
Communication service providers
Analytics and website performance providers
Accounting and financial service providers
Legal and professional advisors
Suppliers and business partners where necessary
Authorized public institutions and organizations
Courts, regulatory authorities, and law enforcement bodies where legally required

Personal data is not sold to third parties.

8. International Transfer of Personal Data

Certain service providers used for hosting, analytics, communication, cloud infrastructure, security, or website functionality may operate or maintain servers outside Türkiye.

As a result, personal data may be transferred abroad where permitted under KVKK and applicable legislation.

Where an international transfer occurs, Dr. Mery takes reasonable measures to ensure that the transfer is carried out in accordance with the legal requirements applicable to international data transfers.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies for essential functionality, security, preferences, analytics, performance measurement, and, where permitted, marketing activities.

Detailed information regarding the types of cookies used and the management of cookie preferences can be found in our Cookie Policy.

10. Data Retention

Personal data is retained for the period necessary to fulfill the purpose for which it was collected and for any additional period required under applicable legislation.

Retention periods may depend on:

The nature of the personal data
The purpose of processing
The duration of the customer or business relationship
Legal and regulatory retention obligations
Potential legal disputes or claims
Accounting and commercial record-keeping requirements

Personal data that is no longer required may be deleted, destroyed, anonymized, or otherwise disposed of in accordance with applicable legislation.

11. Security of Personal Data

Dr. Mery takes reasonable technical and administrative measures to protect personal data against unauthorized access, unlawful processing, loss, alteration, disclosure, destruction, or misuse.

Such measures may include:

Access controls
Website and server security measures
Secure communication practices
Regular software and security updates
Limitation of access to authorized persons
Data minimization practices
Security monitoring
Organizational privacy procedures

Although reasonable precautions are taken, no electronic communication, website, server, or storage system can be guaranteed to be completely secure.

12. Rights of Data Subjects Under KVKK

Pursuant to Article 11 of Law No. 6698 on the Protection of Personal Data, data subjects may have the right to:

Learn whether their personal data is being processed
Request information if their personal data has been processed
Learn the purpose of processing and whether data is being used in accordance with that purpose
Learn the third parties to whom personal data has been transferred domestically or abroad
Request correction of incomplete or inaccurate personal data
Request deletion or destruction of personal data where the applicable legal conditions are met
Request notification of correction, deletion, or destruction operations to third parties to whom the personal data has been transferred
Object to a result that arises against the individual as a result of analysis of personal data exclusively through automated systems
Request compensation for damages arising from the unlawful processing of personal data

13. How to Exercise Your KVKK Rights

You may submit requests concerning your personal data and your rights under KVKK by contacting Dr. Mery through the contact information provided below.

Requests should contain sufficient information to identify the applicant and clearly explain the relevant request.

Depending on the nature of the request, additional information may be requested in order to verify the identity of the applicant and ensure the security of personal data.

Applications will be evaluated and responded to within the periods prescribed by applicable legislation.

14. Accuracy of Personal Data

Data subjects are encouraged to provide accurate and up-to-date personal information.

If you become aware that personal information held by Dr. Mery is inaccurate or incomplete, you may contact us and request correction in accordance with your rights under KVKK.

15. Children's Personal Data

Dr. Mery does not knowingly seek to collect personal data directly from children where appropriate parental or legal representative authorization is required.

If personal data relating to a minor is identified as having been collected without an appropriate legal basis, reasonable measures will be taken in accordance with applicable law.

16. Commercial Electronic Communications

Personal data may be used for promotional or commercial electronic communications only where permitted by applicable legislation and where any legally required consent has been obtained.

Individuals may withdraw their consent to commercial communications through the relevant communication channel or by contacting Dr. Mery.

17. Third-Party Services

The website may contain links or integrations relating to third-party websites, social media services, communication platforms, mapping services, analytics systems, or similar technologies.

Such third parties may process personal data in accordance with their own privacy policies and legal responsibilities.

Dr. Mery recommends reviewing the privacy notices of third-party services before providing personal information through those platforms.

18. Changes to This KVKK Notice

Dr. Mery may update this Personal Data Protection Notice where necessary due to changes in legislation, business activities, website technologies, processing operations, or internal privacy practices.

The most recent version will be published on this page together with the relevant update date.

19. Contact Information

For questions regarding the processing of your personal data or to exercise your rights under KVKK, you may contact Dr. Mery using the information below.

Dr. Mery
Izmir, Bornova, Türkiye

Phone:
+90 532 215 28 39

WhatsApp:
+90 542 315 28 98

E-mail:
info@drmeryshoes.com

Business Hours:
Monday – Friday
09:00 – 18:00